FAQ's -- Frequently Asked Questions
What if the weather is bad?
WEATHER AND LOCATION ANNOUNCEMENTS
If the weather is bad and there is no weather message here, try Ridgefield Public Schools . The information will be on the main page. If the weather gets bad after the close of school, check here, the radio, and (203) 431-2812 for a message. Thank you.
When Ridgefield Schools are Closed, Continuing Education Classes are Postponed for both day and evening, regardless of location. Please attend your next scheduled class. A makeup session will be added to the end of the session and will be posted with that course description on this web site.
When Ridgefield Schools have an Early Dismissal, Continuing Education Classes that start at 1:00 p.m. (for both afternoon and evening) or later are Postponed to the next class. Please attend your next scheduled class. A makeup session will be added to the end of the session and will be posted with that course description on this web site. When Ridgefield Schools have a Delayed Opening, Continuing Education classes that start before 9:30 a.m. are postponed. Please attend your next scheduled class. A makeup session will be added to the end of the session and will be posted with that course description on this web site. Classes starting at 9:30 a.m. or later will proceed as scheduled.
TO: Annex, Venus Building, ERMS, VP, BES, FES, SRMS, and RHS:
From Route 35 (Main Street) in Ridgefield, turn onto Prospect Street (the Public Library is the brick building on the corner. There is a traffic light). Take Prospect Street a short distance (you will cross Grove Street on the left and East Ridge on the right). Pass a couple of houses and pass Nature’s Temptations. Then take a right into the parking lot (as you enter you will see a parking area, skate park, and tennis and basketball courts on your left). Take a right into the first parking area near the Yanity Gym (brick colored building with arched roof). The Continuing Education office will be in the Town Hall Annex, which is the office area to the left of Yanity Gym.After entering the building, take a right. Go down the hall a short distance. Signs will be posted.
Click Here for a picture and directions to the Town Hall Annex and the door you should enter.
How do I register and pay?
Registration: You may register by mail or voice phone anytime, the sooner the better ! Mail registration begins now and is encouraged. CHECKS are preferred because they help us keep costs down. We do accept money orders, Visa, and MasterCard, but prefer a check. A convenience fee for Visa or MasterCard payment will be added to your charge total as follows: $3 (subtotal thru $75), 4% (subtotal from $76 to $175); $7 maximum per person, per order.
There is a $20 service fee for returned checks. Checks should be payable to Ridgefield Continuing Education and mailed to: Peggy Bruno, Ridgefield Continuing Education, 70 Prospect Street, Ridgefield, CT 06877. The phone number is (203) 431-2812 (if we don't pick up, leave a message) - If you phone this number and are unable to reach a message machine, please email email@example.com The office has moved to the Town Hall Annex. The phone line is not connected and is being reconnected to a different service. We are without a phone for now.
What is the Confirmation, Payment, and Cancellation Policy?
Confirmation and Cancellation: No news is good news. If you have paid your tuition, assume you are enrolled and plan to attend the class. When you register, we assume that you have put the course date, time, and location on your calendar and have reconciled potential conflicts before you register. We will call you if a course is canceled, full, or relocated. Listen to the radio for inclement weather closings.
THERE ARE BENEFITS TO PAYING IN ADVANCE!!!
What is the refund policy?
Refunds: You will obtain a full refund when Ridgefield Continuing Education cancels a class or the class is full. If you are requesting a refund, we must receive your request for a refund in writing (in a letter or email) five days before a class starts and we will withhold a $15 withdrawal fee from the amount refunded. Students assume all risk of changes in their personal schedules. Absence from the class does not reduce the cost of operating our programs. Class sessions may be rescheduled due to an unexpected school closing (e.g., stormy weather) or teacher absence; refunds will not be issued to students unable to attend a rescheduled make-up class. Medical refunds only will be pro-rated for the remainder of the session when verified by a physician’s note. Refunds are not available to people who register less than 5 days before a class starts. Requests must be made by letter or email. Refunds take four to six weeks to process.
Where should I park? Will room numbers be posted?
Please see the directions section at the top of the page. Room numbers are posted at the entrance of the school listed in the directions above.
No School: If regular school classes are canceled due to
the weather, classes will also be canceled. Cancellations will be announced
on AM radio WCBS:880
and WLAD:800 from 5-7 p.m. or call (203) 431-2812 for a recorded announcement.
How can I reach you?
Reaching Us: We are at (203) 431-2812.
If you get the message machine, please do not hang up. We are staffed part-time and will
return calls as soon as possible. Leave your name, a detailed message, including a day and
evening phone number and address (if you are requesting a brochure). Or email firstname.lastname@example.org
Do you have access for people with disabilities?
ADA/Disabled Access: Americans with Disabilities Act. Disabled Access is available at all locations. Ridgefield Continuing Education will make reasonable accommodations to assist people with disabilities enrolled in our programs. In order to accomplish this, persons who need assistance must notify Ridgefield Continuing Education of their need in writing 2 weeks prior to the 1st day of class. If you have questions, call Peggy Bruno at (203) 431-2812.